Sherlock Software is committed to treating the personal information we collect in Accordance with the Australian Privacy Principles in the Privacy Act 1988 (cth) (Privacy Act). This policy sets out how Sherlock Software handles personal information.
3.1 When you visit this website you may provide two types of information:
3.2 personal information you knowingly choose to disclose that is collected on an individual basis and
3.3 website use information collected on an aggregate basis as you and others browse the site.
You will provide information about yourself, your company or your business and your practices when you purchase Sherlock Software products and services, register for support, or register for email newsletters.
If you choose to correspond via email, we will retain the content of your email messages together with your email address and the responses.
Similar to other commercial websites, this site utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how this site is used. Information gathers through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our sites. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
Broadly speaking we use the information you provide us to broaden and expand our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you will find valuable. You may notify us of your desire not to receive these offers by clicking the unsubscribe link contained in emails you receive from us. We do not sell your personal information that you provide to us.
A Cookie is a very small text document, which often includes an anonymous inique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preference allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to your by other sites.
The information we collect is used to improve the content of this site and the quality of our service and is not shared with or sold to other organisations for commercial purposes. That being said, your information could be shared under the following circumstances:
We use third parties to facilitate our business, including, but not limited to, sending email and processing payments. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities.
As we develop our business, we may buy or sell assets or business offerings. Customer, email and visitor information is generally one of the transferred business assets in these types of transactions.
If it becomes necessary, we will share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or otherwise required by law.
Sherlock Software uses remarketing to advertise online.
Third-party vendors, including Google, show our ads on sites across the internet.
Occasionally, we may also use the information we collect to notify you about important changes to this website, new services, and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each email.
Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email such as credit card details. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilising this technology will have URLs that start with HTTPS instead of HTTP.
We may disclose your personal information if required to do so by law or by subpoena or if we believe that such action is necessary to:
14.1 conform to the law or comply with legal with legal process served on us or affiliated parties;
14.2 protect and defend out rights and property, our site, the users of our site, and/or our affiliated parties;
14.3 act under circumstance to protect the safety of users of our site, us, or third parties.
All personal information stored on our platform is treated as confidential. It is stored securely and is accessed by authorized personnel only. Our collection is limited in relation to what is necessary, for the purpose for which the personal information is processed and kept only for so long as is necessary for the purpose for which the personal information was collected. We implement and maintain appropriate technical, security and organisational measures to protect personal information against unauthorised or unlawful processing and use against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of personal information and we have adequate cyber security measures in place.